Fair, Clear, Simple.
We want your experience at Yasmina Café — whether it’s an event, a workspace booking, or a market order — to feel worry-free. Here’s how refunds and cancellations work.
Event Tickets
Covered under our separate Event Booking Terms and Conditions.
Workspace Packages
Wi-Fi and charging bundles booked through Yasmina Workspace.
Space & Gallery Hire
Private hire, community hire, and gallery/exhibition hire enquiries.
Refunds & Cancellations
Details by booking type — tap to expand.
EVENT TICKET CANCELLATIONS
Cancellation windows, refund eligibility, and organiser-cancelled event terms are set out in full in our separate Event Booking Terms and Conditions, linked at checkout for every ticketed event.
SOLD-OUT EVENTS & WAITING LISTS
Joining a waiting list does not guarantee a place and is not a confirmed booking. If a space becomes available, you’ll be contacted with a deadline to confirm and pay before the place is offered to someone else.
SPACE, GALLERY & EXHIBITION HIRE
All hire requests are enquiries, not automatic bookings. Our team confirms availability and terms directly with you before any commitment is made.
HOW TO REQUEST A REFUND
To request a refund, please contact our team with your booking details and reason for the request. Eligible refunds will be reviewed and processed in line with our refund policy.
YASMINA WORKSPACE BOOKINGS
As Yasmina Workspace is currently under development, refund and cancellation policies are pending confirmation. Complete terms will be made available prior to the official launch.